Terms & Conditions / Privacy
We are a very small business, with a very large wine list! We always do our absolute best to ensure that vintages are accurate on the website. It is highly unlikely, but there may be occasions where we need to send a subsequent vintage. If we anticipate any delays with your delivery, we will contact you as soon as possible.
Our website displays the current stock holding within the building, we also hold a huge number of wines off-site. If there are any wines you would like us to source, please get in touch.
We hire glasses for events at 25p each. This cost includes local delivery, collection (providing you are also purchasing wine) and washing up. We take a £1 deposit per glass, 75 pence of which is refundable upon return. Any breakages are charged at £2 per glass.
Sale or return
For orders over £300 we can offer sale or return of up to 25% of the total purchase price.
For example, if you spend £350 on wine after discount, we will take back any number of bottles up to a total value of £87.50
Bottles need not be in sealed cases, but must be unopened, labelled, and in good condition.
We will never sell your data to anyone and will not send you communications about other stuff.
We only collect personal information about you when you enter your details onto our website, contact us about products and services, or carry out transactions with us. The only information collected is that which is essential for the provision of sale, such as your name, address, email, or any likes or dislikes in wines that you have informed us of.
We’ll keep your personal information securely stored for as long as we need it to provide you with the services you want from us. If you would like us to delete any stored information, just email us at firstname.lastname@example.org
We may use the information we collect in the following ways:
- To respond to enquiries
- To keep a record of the sale you have made with us
- To keep a record of any likes or dislikes you would like us to know
- To follow up enquiries by email or phone.
All transactions are processed through Natwest and are not stored or processed on our servers.
If you would like to subscribe to our newsletter, we would love to tell you more about our tastings and events. However, if at any time you would like to unsubscribe from receiving future emails, or change any of your personal details you can contact us at email@example.com or call us on 01453 753769
Alternatively, simply follow the instructions at the bottom of each email and you will be instantly removed from all correspondence.
You must be over 18 years of age to purchase wines, beers or spirits from our site. By placing an order you confirm that you are at least 18 years old.
Our national deliveries are completed by Parcel Force. Due to U.K law we are unable to leave age restricted products in a designated safe place, we do apologise for this but it is beyond our control. We can leave them with a neighbour, (over 18 years old) or they can be collected from your local Post Office. We reserve the right not to accept any orders.
This website is owned and operated by Stroud Wine Company Ltd. 5 Withey's Yard, 55 High Street, Stroud. GL5 1AS. Registered Company Number 10538733